Are emails from us going into your Junk Folder?
Unfortunately, this is a 'feature' of free email accounts and not an issue
with the system in general. There are ways to minimise this though and the
details for the various free providers are listed below (just click on yours for
further instructions):
To add
AMPband to the safe senders
list in Hotmail/Live you need to perform the following:
1. Go to your Hotmail inbox.
2. In the top right hand corner there is a symbol that looks like a small daisy; click on it and select 'Options'.
3. Click 'Filters and Reporting'. You have three options on this page, ensure you have ‘Standard’ ‘Don’t Report’ and ‘Show Attachments’ selected then click the save button and go back to previous page.
4. Choose the 'Safe and blocked senders' link.
5. Click on 'Safe Senders'.
6. Add @ampband.co.uk and, if required:
enquiries@ampband.co.uk
admin@ampband.co.uk
paul@ampband.co.uk
sandy@ampband.co.uk
amy@ampband.co.uk
You should now receive emails from us into your inbox.
1. Go to your Hotmail inbox.
2. In the top right hand corner there is a symbol that looks like a small daisy; click on it and select 'Options'.
3. Click 'Filters and Reporting'. You have three options on this page, ensure you have ‘Standard’ ‘Don’t Report’ and ‘Show Attachments’ selected then click the save button and go back to previous page.
4. Choose the 'Safe and blocked senders' link.
5. Click on 'Safe Senders'.
6. Add @ampband.co.uk and, if required:
enquiries@ampband.co.uk
admin@ampband.co.uk
paul@ampband.co.uk
sandy@ampband.co.uk
amy@ampband.co.uk
You should now receive emails from us into your inbox.
To add
AMPband to the safe senders list in
Gmail
(Google) you need to perform the following:
1. Login to your Gmail account.Find the daisy in the top right hand corner and click: 'Select Settings'.
2. From the tabs along the top select 'Filters'.
3. Create a 'New Filter'.
4. In the top box ('From') add ampband.co.uk.
5. Click 'Create filter' with this search (bottom right hand corner).
6. On the next page click 'Never send it to Spam'. (You can also choose to 'Star It' if you wish).
7. Then click 'Create Filter'.
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
1. Login to your Gmail account.Find the daisy in the top right hand corner and click: 'Select Settings'.
2. From the tabs along the top select 'Filters'.
3. Create a 'New Filter'.
4. In the top box ('From') add ampband.co.uk.
5. Click 'Create filter' with this search (bottom right hand corner).
6. On the next page click 'Never send it to Spam'. (You can also choose to 'Star It' if you wish).
7. Then click 'Create Filter'.
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
To add
AMPband to the safe
senders list in Yahoo you need to perform the following:
1. Go to your Yahoo inbox:
2. Click the daisy symbol in the top right hand corner.
3. Select the 'Settings' tab and then the 'Filters' tab. Click 'Add'.
4. Put filter name as AMPband. In the 'Sender' box, put in ampband.co.uk. Leave the other boxes empty and leave the delivery box as 'inbox'.
5. Click Save
You should now receive the email in your inbox.
1. Go to your Yahoo inbox:
2. Click the daisy symbol in the top right hand corner.
3. Select the 'Settings' tab and then the 'Filters' tab. Click 'Add'.
4. Put filter name as AMPband. In the 'Sender' box, put in ampband.co.uk. Leave the other boxes empty and leave the delivery box as 'inbox'.
5. Click Save
You should now receive the email in your inbox.
To add
AMPband to the safe senders list in
Outlook
2000 you need to perform the following:
1. On the Tools menu, click Rules Wizard.
2. In the Apply rules in the following order box, click 'Exception List'.
3. In the 'Rule Description' box, click 'Exception List'.
4. Under 'Specify Actions', there is a box labelled 'Move to folder'. Click the 'Select' button to the right and choose 'Inbox'.
5. Click 'Add'.
Enter @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) and then click 'OK'.
Messages from the email address(es) that you entered will remain in your Inbox, even if the content contains phrases found in the internal list of filtering terms.
1. On the Tools menu, click Rules Wizard.
2. In the Apply rules in the following order box, click 'Exception List'.
3. In the 'Rule Description' box, click 'Exception List'.
4. Under 'Specify Actions', there is a box labelled 'Move to folder'. Click the 'Select' button to the right and choose 'Inbox'.
5. Click 'Add'.
Enter @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) and then click 'OK'.
Messages from the email address(es) that you entered will remain in your Inbox, even if the content contains phrases found in the internal list of filtering terms.
To add
AMPband to the safe senders list in Outlook 2003 or 2007
you need to perform the following:
1. On the Tools menu, click 'Options'.
2. On the 'Preference's tab, under Email, click 'Junk Email'.
3. Click the 'Safe Senders' or 'Safe Recipients' tab.
4. Click 'Add'.
5. Enter an email address or Internet domain name in the box, eg enter @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) and then click 'OK'.
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
1. On the Tools menu, click 'Options'.
2. On the 'Preference's tab, under Email, click 'Junk Email'.
3. Click the 'Safe Senders' or 'Safe Recipients' tab.
4. Click 'Add'.
5. Enter an email address or Internet domain name in the box, eg enter @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) and then click 'OK'.
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
To add
AMPband to the safe senders list in Outlook 2010 or Outlook
2013 you need to perform the following:
1. Go to 'Home' tab at the top and click the drop down arrow next to 'Junk' in the top ribbon.
2. Select 'Junk Email Options'
3. Click the 'Safe Senders' or 'Safe Recipients' tab.
4. Click 'Add'.
5. In the box enter an email address or Internet domain name eg enter @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) and then click 'OK'
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
1. Go to 'Home' tab at the top and click the drop down arrow next to 'Junk' in the top ribbon.
2. Select 'Junk Email Options'
3. Click the 'Safe Senders' or 'Safe Recipients' tab.
4. Click 'Add'.
5. In the box enter an email address or Internet domain name eg enter @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) and then click 'OK'
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
To add
AMPband to the safe senders list in
Outlook Express you need to perform the following:
1. Go to 'Tools' on the menu bar and select 'Options' in the drop down menu.
2. Under 'Preferences', select 'Junk Email'.
3. Click the 'Safe Senders' tab.
4. Click 'Add'.
5. Type the email address(es) enter @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) and then click 'OK'
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
1. Go to 'Tools' on the menu bar and select 'Options' in the drop down menu.
2. Under 'Preferences', select 'Junk Email'.
3. Click the 'Safe Senders' tab.
4. Click 'Add'.
5. Type the email address(es) enter @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) and then click 'OK'
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
To add
AMPband to the safe senders list in
BT Internet you need to perform the following:
1. From the 'Settings' tab, select the 'Safe senders' folder and click on the 'Add' button.
2. Add the email address you want to mark as safe and click 'Save'.
3. After a confirmation message the email address will be added to your list of safe senders
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
1. From the 'Settings' tab, select the 'Safe senders' folder and click on the 'Add' button.
2. Add the email address you want to mark as safe and click 'Save'.
3. After a confirmation message the email address will be added to your list of safe senders
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
To add
AMPband to the safe senders list in
AOL 8 you
need to perform the following:
1. To add a safe sender you must add the address to your contacts.
2. To do this, from your mailbox screen, click 'Mail Options' and select 'Address Book' from the drop down box.
3. Click the 'Add Contact' button.
4. Enter AMPband information in the appropriate fields including @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) as the email address(es). Any information will be automatically saved (AOL 8) or cick the 'Save' button (AOL 9).
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
1. To add a safe sender you must add the address to your contacts.
2. To do this, from your mailbox screen, click 'Mail Options' and select 'Address Book' from the drop down box.
3. Click the 'Add Contact' button.
4. Enter AMPband information in the appropriate fields including @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) as the email address(es). Any information will be automatically saved (AOL 8) or cick the 'Save' button (AOL 9).
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
To add
AMPband to the safe senders list in MSN 8 you need to
perform the following:
1. Click 'Email settings'.
2. Click 'Junk Email'.
3. Click 'Safe List'.
4. Click 'Add an item to this list'.
5. Enter AMPband information as @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) in the area provided and then click 'Add' button
Any information you add will be saved automatically and you should now receive the email in your inbox.
1. Click 'Email settings'.
2. Click 'Junk Email'.
3. Click 'Safe List'.
4. Click 'Add an item to this list'.
5. Enter AMPband information as @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) in the area provided and then click 'Add' button
Any information you add will be saved automatically and you should now receive the email in your inbox.
To add
AMPband to the safe senders list in
EarthLink you need to perform the following:
1. To add a safe sender you must add the address to your contacts.
2. To do this, from your mailbox screen, click 'Address book'
3. Click the 'Add' button.
4. Enter AMPband information in the appropriate fields including @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) as the email address(es) and click the 'Save' button.
You should now receive the emails in your inbox.
1. To add a safe sender you must add the address to your contacts.
2. To do this, from your mailbox screen, click 'Address book'
3. Click the 'Add' button.
4. Enter AMPband information in the appropriate fields including @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) as the email address(es) and click the 'Save' button.
You should now receive the emails in your inbox.
To add
AMPband to the safe senders
list in Mozilla Thunderbird you need to perform the following:
1. Click the 'Address book' button.
2 Make sure the Personal address book is highlighted.
3. Click the 'New card' button. This will launch a New Card window that has three tabs: 'Contact', 'Address' and 'Other'.
4. Under the Contact tab, insert @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) into the email dialogue box.
5. Click 'OK'
You should now receive the emails in your inbox.
1. Click the 'Address book' button.
2 Make sure the Personal address book is highlighted.
3. Click the 'New card' button. This will launch a New Card window that has three tabs: 'Contact', 'Address' and 'Other'.
4. Under the Contact tab, insert @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) into the email dialogue box.
5. Click 'OK'
You should now receive the emails in your inbox.
To add
AMPband to the safe senders list in
Lotus Notes you
need to perform the following:
1. Under the 'Actions' menu go to 'Tools' and then 'Mail rules'.
2. Click on 'New rule' near the top.
3. Under 'Create' there are boxes containing 'sender' and 'contains'. Type in @ampband.co.uk in the third box, then click 'Add'.
4. Under 'Specify actions', there is a box labeled 'move to folder'. Click the 'Select' button to the right and choose 'Inbox'.
5. Click 'Add Action' and then 'OK'.
You should now receive the emails in your inbox.
1. Under the 'Actions' menu go to 'Tools' and then 'Mail rules'.
2. Click on 'New rule' near the top.
3. Under 'Create' there are boxes containing 'sender' and 'contains'. Type in @ampband.co.uk in the third box, then click 'Add'.
4. Under 'Specify actions', there is a box labeled 'move to folder'. Click the 'Select' button to the right and choose 'Inbox'.
5. Click 'Add Action' and then 'OK'.
You should now receive the emails in your inbox.
To add
AMPband to the safe senders list in
Apple Mail you need
to perform the following:
1. Open the 'Preferences' pane via the Mail menu.
2. Click on the 'Rules' button on the right-hand side and click the 'Add Rule' button.
3. In the 'Description' tab write AMPband.
4. Change the line below this to ; 'if Any of these conditions are met'.
5. Change the next line to 'From', 'Contains' and type in @ampband.co.uk
6. Click the 'OK' button to save and create a new rule using these settings.
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
1. Open the 'Preferences' pane via the Mail menu.
2. Click on the 'Rules' button on the right-hand side and click the 'Add Rule' button.
3. In the 'Description' tab write AMPband.
4. Change the line below this to ; 'if Any of these conditions are met'.
5. Change the next line to 'From', 'Contains' and type in @ampband.co.uk
6. Click the 'OK' button to save and create a new rule using these settings.
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
Most other providers will allow you to create a safe-sender by adding the sender as a contact. Basic instructions on how
to do this are listed below:
1. To add a safe sender you must add the address to your contacts.
2. This is done from your mailbox screen, click 'Addresses/Contacts' etc.
3. Click the 'Add address/Contact' from the drop down box.
4. Enter AMPband information in the appropriate fields including @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) as the email address(es) and click 'Save/OK' .
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
1. To add a safe sender you must add the address to your contacts.
2. This is done from your mailbox screen, click 'Addresses/Contacts' etc.
3. Click the 'Add address/Contact' from the drop down box.
4. Enter AMPband information in the appropriate fields including @ampband.co.uk (or admin@ampband.co.uk, paul@ampband.co.uk, amy@ampband.co.uk, sandy@ampband.co.uk, enquiries@ampband.co.uk) as the email address(es) and click 'Save/OK' .
The email address(es) will now be on the Safe Senders list and you should receive the email in your inbox.
If you already have a domain address for your band (www.xxx.co.uk) then it's better to have an email address linked to this (enquiries@xxx.co.uk). Not only is this more professional but you also have more control over the filters. Domain names only cost a few pounds and free web hosting (with 5 email accounts) is available from AMPuk Hosting (see benefits page) for all AMPband members.